Product Lifecycle Services

Product Lifecycle
Services

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Our Services

Product Lifecycle Services

Production and Rework

Often referred to as forwarding Logistics, this is the area where we help bring our customers’ products to life. We can:

  • Assemble
  • Load firmware and/or encryption keys
  • Provision, pair and fit SIM cards
  • Carry out PCB modifications
  • Kit accessories
  • Integrate sub-assemblies
  • Carry out final tests

Some of our customers have their products manufactured offshore in bulk and sent to us - we then customise their product with, say, customer-specific firmware or collateral, as soon as their customer confirms an order.

Sometimes our customers partner with us to help protect their intellectual property - having their circuit boards, enclosures, accessories and packaging sent to us from their different suppliers, and then having us assemble and kit their product, loading firmware, configuring, testing or any other steps to get their product ready for use in the market.

Repair and Refurbishment

We love helping our customers get the best return on their hardware investments, by keeping their devices running as long as possible. Often called “Reverse Logistics”, we provide services such as:

  • Screening services, before sending confirmed faulty devices to OEM’s for warranty repair
  • Module swap repair, using local swap stock
  • Component level repair, to minimise the cost of repair turnaround
  • Salvage of valuable spare parts from irreparable devices
  • Carrying out engineering changes or upgrades
  • Full refurbishment of return devices

We work with our customers to develop the best value processes, so that they get the longest service life, deliver the best end-user experience and maximise their revenue opportunities from After Sales services that they don’t need to carry out themselves.

Logistics Services

This is the magic that helps stitch things together! Our logistics capabilities include the ability to:

  • Receive inbound stock from local offshore suppliers
  • Provide inventory management and stock storage services
  • Provide kitting & order fulfillment services, including delivery
  • Support device returns, direct from the field, or field services partners

There’s no need for our customers to arrange separate warehousing for their stock, to get their hands dirty by handling inbound returns or worry about getting outbound deliveries on their way quickly.

Skyzer can provide these services as standalone local support, or as part of a regional supply chain. We can even deal directly with our customer’s OEM’s/ODM’s on their behalf.

Secure Destruction and Recycling

As a key player in the Circular Economy, we help companies deliver on their goals around social and environmental responsibility.

We want to avoid unnecessary landfill, and that sometimes means pulling together creative solutions to find uses for otherwise unusable materials. For example, we’ve taken the discarded plastics from some of our ongoing device refurbishment work and developed a process for turning that plastic into pelletised source material that’s then used to make children’s playground equipment and outdoor furniture. We recycle a range of different:

  • Scrap metals
  • Packaging materials
  • Printed circuit boards
  • Cables and power supplies
  • Batteries
  • Plastic mouldings

This keeps them out of landfill, and helps us all sleep better at night - knowing that we’re all doing our bit to support the environment.

We aim to make it easy to reach out to us to find out how Skyzer will work for you.

Sometimes an informal chat is the best place to start.

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